You will have the following duties:

• Understand and convert customer requirement into product code or Bill of Material (product understanding is required for this activity);
• Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversion;
• Cooperate closely with the credit department, to ensure a reliable order fulfilment;
• Process and follow up incoming orders;
• Maximize sales by proactively provide customers with product and service information to influence decision making;
• Provide customers with price, lead time, product information, technical documents etc.;
• Liaise with replenishment team and occasionally with suppliers in case of drop shipments;
• Coordinate shipment to customers – Liaise with the warehouse/ carrier if necessary;
• Check daily reports and act accordingly;
• Additional tasks upon request from the Local Operations Manager.

Reporting line:

You will report to the Local Operations Manager, also based in Sollentuna.

Qualifications and experience:

• This position requires experience 5+ years in a commercial or customer service environment (ideally B-to-B);
• You have a technical background or experience;
• You have excellent administrative skills and some technical knowledge (construction or plumbing industry experience is an advantage); some knowledge about international trade (import/export) would be an advantage;

• Ease with phone communication (quote follow up, direct approach with prospects);
• You have an excellent command of Swedish and English, any additional language (Finish, Norwegian) is an asset;
• You have a good knowledge and experience with IT tools (Office suite and modern ERP’s); SAP experience is an advantage;
• You have strong verbal and written communication skills and you are a good team player;
• You are an easy learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment.

Our offer: 

Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.

Package: we offer a competitive compensation package that recognizes your expertise and dedication. Plus, enjoy the added perk of exciting work travel opportunities that broaden your horizons and enrich your professional journey

Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

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