You will have the following duties:

• Provide customers with price, lead time, product information, technical documents, etc. to influence decision making and maximize sales
• Understand and convert customer requirements into orders in SAP
• Process and follow up on incoming orders
• Prepare and follow up on quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversion
• Cooperate closely with the credit department to ensure reliable order fulfilment
• Liaise with the replenishment team and occasionally with suppliers in case of drop shipments
• Coordinate shipments to customers – liaise with the warehouse / carriers if necessary
• Check daily reports and act accordingly
• Additional tasks upon request from the Local Operations Manager.

Reporting line:

You will report to the Local Operations Manager, also based in Sollentuna.

Qualifications and experience:

• This position requires experience of 3+ years in a commercial or customer service environment (ideally B2B)
• You have a technical background or experience
• You have excellent administrative skills and are attentive to details
• You have some technical knowledge (construction or plumbing industry experience is an advantage); some knowledge about international trade (import/export) would be an advantage
• You are at ease with phone communication (quote follow up, direct approach with prospects)
• You have an excellent command of Swedish and English, any additional language (Finish, Norwegian) is an advantage
• SAP experience is an advantage
• You have strong verbal and written communication skills, and you are a good team player
• You are a fast learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment.

Our offer: 

Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.

Package: we offer a competitive compensation package that recognizes your expertise and dedication. Plus, enjoy the added perk of exciting work travel opportunities that broaden your horizons and enrich your professional journey

Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

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