Gas Suppression Sales Support Engineer, Middle East

At Viking EMEA we encourage an entrepreneurial spirit within our teams, recognizing that the best fire protection solutions are born from collective intelligence. We are always eager to collaborate, brainstorm, and refine our ideas with our colleagues. Will you join us and bring your expertise to our team? Due to the growth of our company, we are searching for an entrepreneurial colleague to enforce our team in Viking EMEA.

We are looking to reinforce our team with an experienced Sales Support Engineer specialized in Gas Suppression product line.

The objectives of the role are:

• Provide technical support for gas and detection products to Viking EMEA customers and staff to help local sales teams to reach local annual sales and margin targets
• Continuously work on improvement and optimizing Viking products, in close corporation with Product Managers

Responsibilities:

• Provide technical support (including on-site support) to staff, customers and gas and detection products
• Prepare system bills of material from tender documents and specifications to assist local offices in quoting
• Work with local Sales Representatives to identify new and upcoming project opportunities
• Provide key advantages of our products compared to competitor products
• Provide technical submissions and technical documentation to customers
• Work with sales team to promote Viking to new potential customers
• Provide the best technical solutions for customers’ projects
• Organize and provide training and seminars both in-house and at customer locations
• Train and support other LTS and replace in case of need
• Network with specifiers to increase awareness and specification of Viking products
• Promote and co-ordinate Viking’s participation in local trade associations including assisting with their activities

Reporting line & travelling:

The Sales Support Engineer will report to EMEA Gas, Detection & Watermist Team Lead. The position requires travelling across Europe up to 30% of time.

Qualifications and experience:

• You have solid expertise and hands-on experience with gas suppression systems
• You have a background in technical sales or as a project leader within the fire protection or related business
• You have a technical/engineering background, understanding of contracting business; you are able to work effectively with specifiers and contractors
• You have a good knowledge of fire protections rules, especially for gas systems with a focus on VdS/UL/FM
• You have experience designing systems (desirable)
• You are well presented, enthusiastic with the drive to succeed in a competitive but developing market
• You have proven technical skills and experiences
• You are a good communicator in English and local language (additional European languages are a plus)

Personal characteristics:

• You have a helicopter perspective, be able to prioritize and get things done             
• You can communicate, interact and adapt to all levels in the organization through various channels and methods
• You are able to build strong relationships and networks through trust and integrity
• You are a self-starter, well organized, able to prioritize and you get things done
• You are a listener and able to influence, motivate and convince when needed
• You are result oriented and have a strong sense of commitment to deliver

Our offer:

Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We’re not just stable; we’re a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.

Package: we offer a competitive compensation package that recognizes your expertise and dedication. Plus, enjoy the added perk of exciting work travel opportunities that broaden your horizons and enrich your professional journey

Great place to work: we’re not just a big company; we’re a close-knit community that spans continents. As you contribute to impactful projects, you’ll experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!