Viking logo
Published: May 2, 2024

Technical Support Detection

Germany (Bad Oldesloe)
Full Time
Detection & Control
Apply now!

Aiming to enhance our product support teams, we are looking for as technical support focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components.

Your duties will include:

  • Provide technical support to our sales teams and customers / system installers
  • Conduct presentations and technical trainings in person and online in English and (ideally) other languages
  • Provide expert advice on the selection of fire protection solutions and system components
  • Compile project-specific material BOMs
  • Configure fire alarm and extinguishing control panels
  • Coordinate with suppliers, create offers and process orders for projects
  • Provide technical documentation
  • Clarify technical questions and provide support with commissioning

Reporting line and travelling:

The role reports to Detection Product Manager located in Germany. You may be based on one of Viking offices in Spain, Italy, UK, the Netherlands or Germany or we can arrange a home office workplace for you (in case you live too far away from our offices). Occasional travelling will be required.


  • Degree in electronics engineering, energy systems electronics engineering, mechatronics, ideally  specializing in energy and construction technology or similar
  • Minimum 3 years of experience in commissioning electrical systems
  • Knowledge of fire alarm and extinguishing control systems
  • Experience in preparing quotations / order processing (knowledge of SAP is an advantage)
  • Strong knowledge of MS Office package
  • Fluent English, German and other European languages are a plus
  • Strong communication skills
  • Customer- and solution-oriented personality
  • Can-do approach
  • Independent and goal oriented

Our offer:

For over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We’re not just stable; we’re a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.

Package: we offer a competitive compensation package that recognizes your expertise and dedication. Plus, enjoy the added perk of exciting work travel opportunities that broaden your horizons and enrich your professional journey

Great place to work: we’re not just a big company; we’re a close-knit community that spans continents. As you contribute to impactful projects, you’ll experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

Learn how we collect, use and share your personal data in our General Data Protection Regulation policy  


Viking GmbHIndustriestr. 10/12
D-23840 Bad Oldesloe

Interested? Apply now!

Please send your CV and cover letter to